infos moulin de serre puy de dome

F.A.Q

How do I book my stay ?

Online through our official website, or by mail after receiving the brochure (for more information check out our website or call us on 00 33 4 73 21 16 06.

How much are the reservation fees ?

15 € for a stay longer than 4 days and 7.50€ for a shorter stay, in April, May, June and September, the booking fees are offered.

What are the payment options ?

When you book either with a credit card or a bank transfer. As far far rentals are concerned, the balance should be paid one month prior to your arrival, by any means you wish; for a camping-caravaning pitch, the payment is done onsite.

What about the arrival and departure time ?

The rentals, mobile homes and canvas bungalows are available from 5 p.m., departure in the morning from 8 a.m. until 10 a.m., deposit of keys at reception. Unless there is a problem during the check made after your departure, the deposit will be canceled. For camping-caravan sites, arrival after 2 p.m., departure before 12 p.m., payment of the stay at the latest the day before departure.

Are pets accepted ?

Yes, if they are not categorised as dangerous, they are therefore admitted to camping pitches and in some rentals. They must constantly be kept on a leash.

Is it possible to park a car on a camping pitch ?

Yes, but in case of late return, the vehicle will have to stay on the outdoor parking lot. To ensure our customers' tranquility, the main gate closes at 10:30 pm.

Can I host guests ?

Yes, but they must leave their car on the outside parking and report to the reception office to pay an entry fee. Leaving is at 10.30 latest.

Can visitors spend the night ?

No. Unless the management says otherwise, and also if the number of guests does not exceed the maximum allowed.